Delivery & Returns

Delivery

All orders over £150 excluding vat are FREE from delivery charges for UK mainland customers. A Standard Delivery Charge of £7.95 excluding vat will be applicable to all orders that fall below this amount.
We offer Next Day Delivery, provided you place your order before 11am and the items are in stock. A surcharge will be added to your order for this service.
For Next Day Delivery please contact our offices on 020 8671 5959 so we can check stock levels and arrange this for you.
The Lead times featured on our website for all our products are only to be used as a guide and in some cases they can of course be improved.
In some rare circumstances, there may be an increased delay in getting your order to you, but we will endeavour to inform you as soon as possible.

Claims for non-receipt, discrepancies or damaged goods must be notified in writing to us within 48hrs from receipt of delivery.
In the event that goods need to be returned, please contact us to arrange this.
Should you wish to return any unwanted item (provided the item is in its original condition and original packaging) please notify us within 48hrs of receipt of delivery.
Any unwanted item (provided it meets the above mentioned criteria) will be subject to a 25% restocking charge.
We cannot accept returns of personalised items.